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    Entries in Advertising (27)

    Friday
    26Feb2010

    Gatorade Makes a Chump Out of Tiger

    This is where you used to be able to find the Gatorade products featuring Tiger Woods

    Don’t click that picture—I haven’t the time nor the energy to direct you to something useful, now that you can no longer buy the Tiger Woods line of Gatorade drinks, and now that they won’t bother coming up with something else.

    You thought that everyone was going to feel good now that Tiger Woods has stood up and said his carefully controlled mea culpas? You thought Gatorade was going to make a mea culpa mango? Sorry, kid. This is business:

    Add Gatorade to the list of endorsement deals that Tiger Woods has lost.

    A spokesperson for the drink, sold by PepsiCo Inc., confirmed late Friday that it had ended its relationship with the golfer.

    “We no longer see a role for Tiger in our marketing efforts and have ended our relationship,” a Gatorade spokeswoman said. “We wish him all the best.”



    The spokewoman said Gatorade would continue its relationship with the Tiger Woods Foundation.

    Gatorade discontinued its Tiger Woods-brand drinks in November, a decision made before Woods’ marital problems and infidelities became known.

    The thing is, golf doesn’t sell itself well as a sport of exertion; it’s not like someone is trying to take your head off when you putt. Even if Tiger was a sterling pitchman, selling Gatorade with a damp spot on a red polo shirt doesn’t really cut it. This is now a LeBron James world. How does Tiger figure he can compete with LeBron?

    Saturday
    19Dec2009

    Verizon Has More Greed Than Common Sense

    Consumers like to walk away from bad prices and bad service

    When you’re hell bent on angering your customers, always try to do it with a smile, not a sneer:

    Verizon Wirelessdefended today its recent decision to double penalties for smart-phone customers who leave their contracts early, telling federal regulators that it needed to do so to keep up with the rising costs of mobile devices that it is subsidizes for its users. Starting Nov. 15, Verizion Wireless smart phone customers were charged $350 for cancelling their contracts early, compared to previous charges of $150.

    The letter drew immediate criticism from consumer groups that said Verizon is unfairly charging consumers for costs unassociated with the phones. Such policies, they say, deter users from switching carriers even when they move to areas without service and can add up to hundreds of dollars of penalties for households that want to terminate service, even close to the end of their contracts.

    In a 77-page letter to the Federal Communications Commission, the nation’s largest mobile phone service operator said it makes up the costs of subsidizing phones like the BlackBerry Storm and Droid through service fees in one- or two-year contracts. When customers leave for competitors like T-Mobile, Sprint Nextel or AT&T,Verizon argued, it suffers losses from the discounts given for smart devices.

    And the ETF goes to recover other costs beyond the phone, Verizon said:

    Contrary to the implication of the question, the ETF is not limited to the recovery of the wholesale cost of the device over the life of the contract. As explained in response to Question 4, the ETF partially compensates Verizon Wireless for all the costs and risks of providing service, which include advertising, commission, store costs, and network costs.

    Those costs shouldn’t fall on the shoulders of its users, who aren’t buying their phones to pay for Verizon Wireless’ ad campaigns, consumer advocates said.

    The thing is, these phones are wonderful and all, but they’re really money traps. You’re not paying for a super cool device. You’re paying through the nose to be connected to a spotty network with severe limitations and expensive data rates. There’s a reason why a kid in California can run up a ridiculously expensive bill just by downloading a gig and a half of data over the wrong phone—the networks cannot handle it, and the fees are just one way to soak people. On my Verizon FiOS connection, I can download a gig of data, any time and any day of the week, in mere minutes. What’s a gig of data? To me, it’s a momentary thing that happens in the background. To someone with the wrong kind of phone, it’s like signing over six months of salary. Something is seriously flat busted broken out there. It’s been going on for years—anything for a buck.

    And what’s to blame? Well, the marketing aspect is partially to blame. The elitism that goes with having an iPhone has clearly put companies like Verizon on the defensive. They are now rushing to give consumers something that can compete with the iPhone, and the costs of marketing such a thing are hitting their profit margins. Instead of playing against the weakness of the iPhone, which prevents customers from having real choice, Verizon is now saying, ‘the cost of abandoning us is designed to spread a word of mouth that will ensure that no one will sign with us, because our draconian rules will scare customers into sticking with their iPhones.’

    Networks are expensive. Why bother even going into the communications business, then? Well, if every major telecom company joined with their brethren, and built out one comprehensive network that everyone could use, coverage would expand to most Americans. Where these companies would have to compete is on customer service, quality, and price. That’s why they won’t do it. They want their enclosed networks, their outrageous cancellation fees, and their exclusivity. In reality, there’s one simple way they could provide the consumer with great service and fair prices, and that’s by shared infrastructure investment and cooperation. You’re more likely to see them hiring better customer service personnel. I once had a conversation with a man at Comcast cable who, in his smugness and disdain for me, let slip that I was a drop in the bucket. Comcast’s bucket has sprung a leak in my area—their customers have abandoned them for Verizon. Is that because Verizon is such great shakes? Of course not. It’s because Comcast became too nasty to continue to do business with. This is why Direct TV, Dish Network, and everyone else are seeing a backlash from consumers.

    The draconian rules of having an iPhone have now been confronted with the draconian rules of signing up for whatever Verizon has to offer, and, dammit, you had better pay their price and sign over your choice to them. Common sense has always said, “give the people what they want.” If you can’t figure out how to make money from doing that, go out of business.

    Leaving things open, and giving the consumers the best product that a company can field, has gone the way of the analog pager.

    Thursday
    17Dec2009

    Down the Crapper

    Did you know that a California utility has no comment on whether or not it has declared war on the Charmin brand of toilet paper?

    For years you’ve probably heard the advertising slogan “Please don’t’ squeeze the Charmin”, but now a local utility company is asking it’s customers to please, not use it.

    A debate over toilet paper is causing a stink in an upscale Lafayette County neighborhood where the sewer company wants folks to stay away from one popular brand.

    Ivy Sexton’s local utility company wants her to “dump” her favorite brand of toilet paper. “I think this is outrageous!” she exclaimed.

    Crescent utilities reportedly says the Charmin brand doesn’t dissolve well, clogs its sewer pipes, and wants customers to use something else.

    “I shouldn’t have to change my toilet paper because our sewer system doesn’t accept it. I mean, we should have figured that out before we put the sewer system in.” explained Saxton.

    It certainly isn’t stopping builders from connecting more homes to that sewer system in the upscale Wellsgate neighborhood.

    Charmin is among America’s best selling brands, it carries the “Good Housekeeping” seal of approval, and notes on the package, it’s safe for sewer and septic systems, something a spokesman confirmed to us.

    Crescent Utilities seemed a little embarrassed about this situation when we called them. At first there was silence on the line. Then the woman on the other end said “We are not going to talk about this.”

    Those with knowledge of plumbing problems say it likely involves a sewage “grinder” that sits between a house and the main sewer line.

    It’s supposed to keep the line from getting clogged, but since pipes leading in and out of it only run two inches in diameter, massive amounts of toilet tissue can clog those lines before it gets to the bigger 4 inch sewer pipes.

    Having spent a good deal of my life overseas, and having seen, up close and personal, how people around the world make do without this thing we call “toilet paper,” I can only surmise that this is more about advertising than it is about common sense. Relentless advertising has convinced the American people that it must—must—have toilet paper. And it must have soft, thick, fluffy, wonderful toilet paper. And it must—absolutely must—be the scented kind that is coral green because that’s what matches my decor, don’t ya know. Toilet paper was more of a luxury after the civil war than a necessity. For decades, most people in this country didn’t use it. They used whatever was available, up to and including newspaper, the Sears and Roebuck catalog, the Farmer’s Almanac, corn husks, and corn cobs.

    Toilet paper is a convenience we have given ourselves because, well, we can give it to ourselves. Think of what television used to be like. Ads and commercials for things that everyone couldn’t live without. What the hell is baking soda? Baking soda is an absolute fraud to me. Chemical leavening agent, my ass. You don’t need baking soda or baking powder—you could get by without it. It’s called unleavened bread and they eat it all over the world. 

    I have always been convinced that baking soda was foisted on the American people by a shameless huckster named Armand Hammer who bought a piece of property with way too much edible white powder on it. So, what he did was, he convinced the American people, through television advertising, to buy vast quantities of it to put in their refrigerator and then not use it, tricking them into thinking that it magically absorbed odors. This conditioned behavior led people to actually pour it down the sink and then go buy more of it to absorb odors that simply don’t exist because this phony crap absorbed them. What a sham!

    As America progressed from a nation of want to a nation of plenty, hundreds of common products became everyday necessities when, in point of fact, this country did well enough without them. Think of the automatic mixer—what, you can’t mix cake batter one time a week with your damned hands? Think of the hand-held electric screwdriver. What? You can’t turn your wrist to the right or left? Think of the toaster cosy. Yes, the toaster is ugly. But to spend $21.99 for a box-shaped decorated piece of quiltwork with flowers painted on it is a bit much.

    We don’t need to use as much toilet paper as we do. We could cut that in half, easily, and it would solve…eh, probably nothing. It would mean that less of this biodegradeable product is being put into the system. But it’s biodegradeable. I don’t know. There’s some aspect of my personality that wants you to do something ridiculous, like use less toilet paper, when, in fact, your overuse of this product makes me feel better about the fact that I’m tougher than you and I suppose that’s a flaw of mine. I’m trying to address what’s wrong with me. It isn’t easy. In fact, it’s boring.

    I do know this—we use that thin stuff, that comes in the big rolls, and we use very little of it. When we’re at sea, same deal. It puts less wear and tear on the plumbing on board the Admiral Hassenpfeffer. No, you don’t want sewage backup in your home, and you definitely do not want an overhead-running sewage pipe to split open on board ship.

    Monday
    14Dec2009

    Being Dropped by Accenture is Really Bad for Tiger

    A rather poor reprint of a Tiger Woods ad for Accenture

    There are several things that a pitchman can hawk. He can hawk goods, he can hawk services, and then he can hawk prestige. When you sell your good name, in association with a company that is attempting to link itself to quality, you enter the rarefied air of pitchmen. You sell your good name, plus that of a good company, as a symbol of all that you are. You say, here’s my good name. I’ll let you use it. But you have to have a similar status. Together, we become a symbol of elite accomplishment.

    Even though Accenture may not have been the biggest piece of the endorsement pie for Tiger Woods, I would argue that it was the cornerstone of how he marketed himself. Accenture doesn’t sell cars, hats, razors, golf clubs, watches or any of that. Accenture is a $21.5 billion dollar global management consulting, technology services and outsourcing company—which isn’t huge, nor is it chump change, but it is an endorsement that added class and prestige to Woods, and it is a company that derived a huge benefit from having Tiger Woods appear in its ads. It created a mutual benefit, as if to say, here’s something reputable that I can endorse because we are both prestigious and elite, and because we are both head and shoulders above everyone else.

    Not anymore, however.

    Accenture was even classy and honorable in how it dumped Woods, reassuring everyone that it would find someone else, and quickly, to deliver a brand endorsement worthy of the company’s stature:

    Accenture (NYSE: ACN) today [SUNDAY, Dec 13] announced that it will not continue its sponsorship agreement with Tiger Woods.

    For the past six years, Accenture and Tiger Woods have had a very successful sponsorship arrangement and his achievements on the golf course have been a powerful metaphor for business success in Accenture’s advertising.  However, given the circumstances of the last two weeks, after careful consideration and analysis, the company has determined that he is no longer the right representative for its advertising.  Accenture said that it wishes only the best for Tiger Woods and his family.

    Accenture will continue to leverage its “High Performance Business” strategy and “High Performance Delivered” positioning in the marketplace.  The company will immediately transition to a new advertising campaign, with a major effort scheduled to launch later in 2010.

    That Accenture would do this deed on a Sunday—traditionally, the day when Tiger would don a red shirt and elegantly win a big money tournament with a deft performance—tells you something about how the company is able to tut tut and walk away from six years of mutual rewards. More power to them. It doesn’t matter if the people at Accenture are all temp agency rejects and slack-jawed public university chumps who can’t wear business casual without looking frumpy. It doesn’t matter if the company is so crooked, no one accepts their third version of events.

    Do you know what Woods had to do? He had to be photographed playing golf. That’s it. No fruitless recital of words and memorized catchphrases. He just had to be Tiger. Accenture could then pluck an artsy photo (see above) from some pool of photos and run that, along with a carefully and tastefully worded testimonial as to how wonderful Tiger, and, by association, how wonderful Accenture is. There’s no way you can sell trinkets and baubles with this kind of advertising. This is the voice of the establishment, and no one who isn’t fabulous and of means need trouble yourself about it.

    As a client, they were obviously displeased with the shoddy nature of Tiger’s fall. They had to have slapped their foreheads and screamed into their seven hundred dollar entree when pictures of the seventh, eighth, and ninth hardcore porn star surfaced, enhanced boobs and all. This is why the net worth of Tiger Woods has plummeted in recent days. Winning golf tournaments brought in a certain financial reward. But, to suddenly remove years, decades, of future earnings and projected contractual earnings (all now dropped because of subtle “reputation” and “conduct unbecoming” clauses) is to look at Tiger Woods as the billion dollar man who’s now walking around with a name that’s worth fifty bucks, tops, to hawk condom dispensers and sex lubricants on pay-per-view cable.

    I would argue that no one—no one—has ever gone from being worth so much to being worth so little faster than Tiger Woods. Not even a Russian oligarch who urinates on the Kremlin floor in front of a thousand pair of eyes can top what Tiger has accomplished since the day after Thanksgiving. This is something that should enter the lexicon. To pull a Tiger, more or less, is to let cheap, unprotected sex with floozies cost you a billion damned dollars. All Tiger would have had to have done is to set aside ten million dollars a year, and call that his honey pot. With the honey pot, he could have set up a bevy of ladies on Mallorca or in Dubai or on his own private Caribbean island for his personal dispensation. Under threat of being cut off, the women would have had to have signed papers not to disclose the nature of their compensation. Businessmen and businesswomen have kept sexual partners quiet in exactly this fashion since Roman times. Probably even before that, except I don’t know. The records don’t go back that far for hotel rooms and apartments.

    It’s just the cost of doing business. If you’re a raging sex addict like Tiger, this is what you have to do in order to maintain the facade of having a beautiful wife and beautiful kids and a sterling, billion dollar reputation. You organize and compartmentalize your deviances. I’m sure that someone at Accenture is probably wishing they had sent a person over to see Tiger, to help him maintain his technology and his urges properly.

    In short, Tiger forgot to hire himself a whore wrangler. All the great men have whore wranglers. Presidents, Generals, Dictators, even golfers and captains of industry have whore wranglers. They come with the job, to make a South Park pun out of something so basic. Accenture should have procured one for him. This is what you do when you have the means. You hire someone to make sure that these twenty-something mattress ‘hos are kept happy and flush with walking around money.

    Tuesday
    24Nov2009

    The Most Devastating Critique of President Obama Comes From the Left

    Hope is Fading Fast

    This is why there is no credible or real opposition from the Republican Party or from the conservative movement as a whole:

    It’s been easily a decade since Freshjive did something to truly get collective panties in a bunch. But this new “Hope Is Fading Fast” shirt is sure to have some folks up in arms. The real question is, would you wear it?

    Basically, the “Freshjive” people have these grievances against the Obama Administration: 

  • consolidates a multi-tiered “state always wins” system of “justice”
  • continues to assert a radical version of the “state secrets” privelidge
  • nominates a pesticide pushing lobbyist to a top agriculture post, breaking once again his campaign promise not to hire lobbyists
  • nominates Bush’s final spokesliar, Dana Perino, to the Broadcasting Board of Governors
  • breaks his promise to close Guantanamo prison within a year, even as people long known to be innocent still languish there- not to mention an expasion of that other “Guantanamo” at Bagram Air Base
  • protects torturers from accountability
  • and contemplates a massive escalation in Afghanistan
  •  

    Now, contrast that with something from Larry Johnson’s “No Quarter:”

    1.Select government reports to the contrary, the massive failings within the financial regulatory structure with specific emphasis on FINRA and the SEC.

    2. Goldman Sachs CEO Llloyd Blankfein’s confession just this week that Goldman had engaged in activities that were clearly wrong and led to the economic crisis.

    3.I have no doubt that many within our nation believe the Obama administration fundamentally believes in the principle of redistributing wealth via a number of programs. This emphasis on redistribution in one direction while simultaneously bailing out financial institutions leaves a very large percentage of those in the middle and on both sides of the aisle feeling totally disenfranchised. Not only do these people feel disenfranchised, but they feel that the government is not being honest with them regarding its motivations.

    Now, ask yourself this.

    Who nailed it?

    The attack from the left absolutely nails the Obama Administration. The attack from the “center,” which is where I’ll put the above, whiffs and misses.

    Oh, from the right? From the right, you ask?

    Barack Obama and his liberal allies do not even pretend to care that these are anything other than show trials that will end in the deaths of the defendants. It needs to be said—very clearly and plainly—that the reason the Administration decided to avoid the proper forum of a military tribunal for these terrorists is a warped, bitter desire carry out yet another partisan attack against the successful work of their predecessors. And in a sad way, it makes sense.

    If the radical leftists in the White House cannot use this circus to publicly invalidate the eight years of successful tactics and strategies developed during the post-9/11 Bush years, then they cannot easily return to the 9/10, head-in-the-sand, terrorism-is-a-law-enforcement-problem mentality that is their comfort zone.

    No. No, that does not nail it like the attack from Freshjive does. If anything, that makes people want to run out and vote for President Obama, and it isn’t even election day yet. It is much more effective to go with the rule of law than against it, and it is much more effective to go with the idea that a broad international footprint with an overstretched military that is costing us billions works against us rather than for us. And, of course, we already know that the more effective way to fight terrorism is with law enforcement techniques, not with putting several hundred thousand U.S. troops halfway around the globe.

    So far, there are more credible attacks coming from the left than from the center or the right. Sometimes, you just have to play to your base. Like it or not, it did work pretty well for President Bush to play to his base, and to keep them as happy as he could for as long as he did. Despite empirical evidence to the contrary, they still carry water for him.

    Wednesday
    18Nov2009

    What is President Obama Doing About the Eggo Waffle Shortage?

    Hannah Montana Eggo Waffles

    You know, President Obama is derelict in his duties as the Commander-in-Chief. He needs to formulate an Eggo Waffle strategy, ASAP, and get it done before COB:

    As Eggo Waffles become rare on store shelves, due to problems at Kellogg bakeries, the company is rationing them — and may continue to do so through mid-2010.

    “We are working around the clock to restore Eggo store inventories to normal levels as quickly as possible,” wrote Kellogg spokeswoman Kris Charles in an e-mail. “In the meantime, we’re allocating available product to customers based on historical percentage of business.”

    So which regions might get their Eggos back first? Mrs. Charles wouldn’t say, adding only that Kellogg has “loyal Eggo consumers across the country.”

    Eggos are in short supply because two of the company’s four frozen-waffle facilities have had operational problems in recent months. In September, Kellogg announced it had shut down its Atlanta plant after a Georgia Agricultural Department test revealed the bacteria listeria in a sample of Kellogg’s Buttermilk Eggo Waffles. Listeria has been linked to meningitis and encephalitis, according to the Food and Drug Administration.

    Was it really a production problem—or was it a Hannah Montana problem?

    I don’t know. Seems kind of strange that we would run out of something that should really be manufactured on a regional basis at multiple food processing plants anyway. I thought that, by now, we would have consolidation, whereby, many multiple types of food products would be made at plants specializing in different kinds of production for multiple brands. That would seem more efficient to me, at least.

    This is filler, by the way. How many bloggers tell you up front that they are tired and don’t have anything much to add to an interesting news item? How many bloggers will even tag what they’re doing as filler? I don’t have a tag for that by the way, and it might hurt someone’s feelings if I used it. I would hate to be sitting here one day and get another E-mail from some wounded, crying old beagle with a half-assed website, upset that my blog item about something they spent four hours slaving over was categorized and tagged as “filler.” I don’t have time to read and respond to those kinds of E-mails. I don’t even have time to go take down all of the very hurtful comments from the Michigan Militia—those sons of bitches are weird. I’ve never seen so many Bible passages in one comment thread.

    Anyway, Eggo waffles go through me like shit through a goose. I can’t eat them. I have to stay away from waffles and pancakes. They make my system turn on itself.